Shipping policy

Shipping Policy

Golf The State works with multiple fulfillment partners in addition to shipping select products from our Nebraska location. Products from the same order may arrive in separate packages.

Order Processing

Products stocked and shipped directly by Golf The State are generally prepared for shipment within 1–3 business days. Orders are not normally processed on weekends or major holidays.

Supplier-fulfilled products are sent directly by the applicable supplier. Processing and delivery times vary by supplier and product availability. Any delivery estimate displayed at checkout is an estimate and is not a guaranteed delivery date.

Future-release, preorder, and backordered products will not ship until they become available. Any expected release or availability date shown on a product page is subject to change.

Shipping Charges

Available shipping methods and charges are displayed during checkout based on the products ordered, delivery destination, fulfillment location, and carrier availability.

Oversized products, including certain golf clubs, golf bags, training equipment, or other large items, may have an additional shipping charge. The applicable rate will be displayed at checkout when available.

Free-shipping promotions apply only when the order satisfies the stated terms. Certain oversized products, supplier-fulfilled products, or shipments to excluded destinations may not qualify.

Split Shipments

An order containing products from different suppliers or fulfillment locations may be divided into multiple shipments. Customers may receive separate tracking numbers and delivery dates.

Tracking

When tracking information is available, it will be sent to the email address or phone number provided with the order. Tracking information may take up to 48 hours to update after a shipping label is created.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Please contact us as quickly as possible if an address correction is needed. We cannot guarantee that an address can be changed after an order has entered processing.

Additional charges caused by an incorrect or incomplete address may be the customer’s responsibility.

Lost, Stolen, or Damaged Shipments

If tracking shows that a package was delivered but it cannot be located, please check the delivery area, household members, neighbors, and the carrier before contacting us.

Golf The State is not responsible for theft occurring after a carrier confirms delivery. We will, however, assist customers with available carrier or supplier claim information.

Products that arrive damaged should be reported to us promptly with photographs of the product, packaging, shipping label, and damage.

Shipping Area

Golf The State currently ships to eligible addresses within the United States unless otherwise stated during checkout. We do not guarantee delivery to P.O. boxes for products shipped by UPS, FedEx, a supplier, or another service that does not deliver to P.O. boxes.